Implementation of restructured APDRP th Five year during 11 plan ± Base Line Data Collection System

APDRP Group

APDRP proposed in 11th Plan
The schemes shall be executed in two parts ±

PartPart-A : 

PartPart-A of the scheme shall consist of projects for establishment of baseline Energy & Revenue data including IT applications for Energy Accounting/Auditing, Customer care solutions and SCADA (Large cities). cities). PartPart-B of the scheme shall consist of projects for distribution system strengthening and up-gradation upworks. works.

PartPart-B : 

essentially required for sustaining IT enablement.Challenges Faced during 10th Plan      Utilities are lacking the domain knowledge in IT. ill conceived solutions available with them. difficult to integrate on common platform. IT industry is not having the domain expertise of the Distribution business ± Resultant : trying to push off the shelf. Resistance to change . Utilities did not carry out business process rereengineering / made process IT worthy. enablement. The utilities adopted piecemeal standalone solutions.

The Bid position.  Utility shall also be provided a list of IT firms.Implementation Methodology Utility has to identify no.  As per requirement of the utility they may appoint one of the consultants from empanelled accredited consultants for utility specific customization of the document and handholding from concept to commissioning of baseline data collection system. of towns to be proposed for inclusion in no. bidding. utility shall be provided a Comprehensive Bid document covering Technical specification and contract conditions.  For implementation of Baseline data collection system of the Scheme. who are capable of taking up such complex IT projects and they may choose one of these IT firms for implementation of the project through a process of competitive bidding. which is to be customized to meet utility specific requirements based on existing business processes and assets in position. document is under preparation and likely to be available immediately after sanction of the scheme by Govt. system.  . reports. APDRP of 11th plan for subsequent preparation of detailed 11th project reports. Govt.

Stepped Approach to create IT infrastructure ‡ ‡ ‡ Under 11th plan APDRP collection of baseline data without human intervention and creation of GIS based indexing of assets and customer is proposed to be mandatory for utility. which will enable energy audit and accounting and setting up of single window customer care center. Considering above SRS template proposes to create centralized data center where database and application server will reside and necessary IT infrastructure will be established at the areas covered under APDRP scheme for collecting base line data and also creates IT backbone in the area of distribution business process to capture the benefits of the investments on sustainable basis. The proposed facilities at data centre are scalable and utility will have a option to cover the entire area at a later date with least incremental cost . .

Scope of work-SRS work- .

Hardware Architecture  Modular design  Scaleable  Expandable  Adherence to industry standards  Vendor neutral & technology independent  Data storage at central server  Data backup & archiving facility .

acess S ub Station DT C ore C ore Data acquisition server S ub Division office Interal .

Data center architecture     Fault tolerant tier IV data center infrastructure with simultaneous active distribution paths. All hardware with duplicate power supply and separate UPS with N+1 redundancy Data base and main application servers shall be enterprise level SMP RISC / Itanium processor based UNIX systems Data base servers shall be deployed in cluster fail over mode and application servers in scale out mode Data center shall be connected to other utility offices through VPN WAN .

The central storage shall support hardware based (host independent) data replication to a remote DR site and bi-directional data copy biTo achieve zero performance impact backup.Cont architecture    The Data base servers shall have access to the common single database on an external central storage through a switched Fiber Channel Storage Area Network (SAN). backup server will back up from the mirror copy of the database Additionally the robotic controlled tape library shall be central library of tapes for all the servers offered in the system. .Data center architecture.

DNS server .Data center architecture. consisting of single unified console All servers are having following RAS Features. NOC server shall be window based server and shall be located at Data center. The web server connected to internet shall be protected through reverse proxy servers Server Management System for management of entire landscape of servers. ECC in memory Hot swappable disk bays Redundant cooling fans Redundant power supply . portal server. mail server.Cont architecture        As per requirement of utility the web server.

 LOAD BALANCER for balancing server loads  .Data center LAN Datacenter to have Gigabyte dual LAN  SERVER LAN for inter-networking of DB interservers and Application servers for interinterserver traffic.  Management LAN for remote management of all the servers.

and detailed user accounting The user of the system shall be connected to the data center normally through MPLS/ VPN based WAN Access to the data center applications through utility portal based on utilities security policy .    The data base servers and application servers shall be located in demilitarized zone protected by firewall and IDS Access control server for central authentication. regulated authorization.

Provision for upgrading band width Datacenter to have 2 Mbps internet leased line for web server .WAN  y y y y y Creation of WAN Backbone. capable of carrying data and voice and through secure VPN tunnel via internet. Minimum 2 Mbps VPN link for connection between Data center and Utility HQ ( If data center is not located inside HQ premises ) and subdivision offices. The Router shall have ISDN BRI Card for ISDN connectivity in case of link failure. All hierarchy. There will not be any connectivity in office hierarchy. failure. utility offices shall be connected directly to the Data centre. Other offices offices. link. centre. shall be connected through 512 Kbps VPN link.

.  All offices shall have a LAN connected to switches and Router for upward connectivity to data center.IT infrastructure at other offices  All Subdivisions shall have data acquisition server fitted with front end processor for data acquisition from Feeder/ DT/ HT consumer meters at pre defined interval.

Call center shall also have a provision of Cash / cheque collection KIOSK. Touch screen Kiosk for duplicate bills. manual cash collection counter for visiting customers . Call Center shall have IVRS server for operator free customer interaction . IVRS servers.IT infrastructure at Call Center       Single window Customer care center connected directly to data center for online user service. ACD. intelligent display management . IP telephone etc. Customer Service representative at call center can address all types of customer query / complaint due to online connection to utilities operational data. Call center shall be equipped with CTI. If necessary utility can operate single call center for multiple towns.

Data logger at substation will have on screen display of the S/s SLD and energy balance and losses at Bus bar and Transformers ( Both instantaneous and aggregated Value) Moreover data logger will display voltage. The data logger data to be transmitted to data acquisition server at sub division over GSM/CDMA/ PSTN lines.IT infrastructure at S/s and DTs      All Substations shall have a data logger PC which will collect all S/s Meter data through RS 485 port of the meters through a RS 485/ RS 232 data converter unit. All the Sub division servers shall push the entire incremental meter data to data center during off-peak hours for offaggregation and MIS generation as per various hierarchical requirement of the utility. current and demand ( both maximum and minimum) . . DTs and selected HT consumers (HT consumers of mixed feeder) shall have meters with RS-232 ports and data RSacquisition server at Subdivision shall poll meter data at regular interval through GSM/ CDMA modems retrofitted on meter RS 232 or optical port itself.

MIS )  Part-B (M. Dismantling & disconnection.C) . he shall supply necessary software solution for M. Asset mapping and Network Analysis. & Maintenance PartMgmt. Meter Data Acquisition.B. the bidder has to integrate the same with the offered solution including design and supply of necessary middleware.C and other standalone software Partsolutions are in place.If M.B. like GIS based Consumer indexing. However.  Part-C (Optional packages of Asset Mgmt.B. New connection. since they do not possess these IT enabled systems. Customer care center.Application packages The application packages designed for defining the various business processes of the utility have been categorized in three parts in SRS TemplateTemplate Part-A (Modules essentially required by most of the PartUtilities. Energy Audit. if the same is not available with the utility or the existing system is not integratable with offered solution.C also.)  .

area 500 Sq. Internal and External electrification of data center building as per bidder¶s requirement  Disaster recovery and Business continuity plan  Supply of meters and development of web portal .Mt for data center or as per requirement of bidder  Precision Air Conditioning & ventilation system.(Facilities to be created by owner) Basic infrastructure and facilities for Data Center :  All civil works of the Building. (data center/ Call center etc) approx. access control system. Fire fighting.

. request based and hybrid user type access. Application architectures shall be highly granular and loosely coupled. It shall support interoperability.Software Architecture      All the applications shall be web based and shall be accessible through connectionless web browser. Multiple Operating systems and Multiple databases. Shall have unified access framework for people. signrole based. The application shall be capable of running in a hybrid network connectivity environment including MPLS/VPN based secured WAN tunnel. process and information through integration of the backend applications with single sign-on feature.

n It shall be possible to set various options and logics of the system from a central location to ease the system administration work. scalable and shall provide for extensive functionality.  Web based Message oriented middleware and Object Request Broker middleware technologies shall be the preferred for integration of desperate applications and databases within n-tier architectures. . Interfaces between separate systems (internal & external) shall be message based.  Integration technologies must be industry proven standards.

GIS based Customer and Asset indexing and mapping    Implementation of enterprise GIS based application integrated with other business process application such as energy audit. SCADA/ DMS etc. Satellite imagery shall be used as base map and physical survey map using DGPS/ Total Station shall be geo referenced and digitized to create accurate representation of utilities assets and customers. . billing. Network analysis. Customer care center. Creation of indexed customer and asset data base and mapping on GIS platform.

Energy Audit.  C: Optional packages of Asset and Maintenance Mgmt. Section: G-2 Section:  A: Modules essentially required by most of the Utilities. software solution for M.C) . the bidder has to integrate the same with the offered solution including design and supply of necessary middleware. Meter Data Acquisition. However. like GIS based Consumer indexing. Customer care center.C and other standalone software solutions are in place.Application Packages for Business processes of utility The application packages designed for defining the various business processes of the utility have been categorized in three parts in SRS.C also. MIS  B: (M.B. since they do not possess these IT enabled systems. New connection. he shall supply necessary middleware. Mgmt. Dismantling & disconnection.B. Asset mapping and Network Analysis.B.If M. if the utility so desires. desires. .

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